Methods of Payment. All purchases of a product on Japon Collection can only be made with PayPal, approved payment system. You must owned and be authorized to use a PayPal account in order to make purchases. All purchases will be confirmed by an email sent to the address affiliated to your User Account. If you any question about any purchase confirmation you receive, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Prices. By purchasing one or several articles at the indicated price, you agree to not claim anything from Japon Collection in case the taxing authority in your country asking you to pay some taxes.

Refunds. All the sales are FINAL. Returns or exchanges will be accepted only if the product(s) have a defect (according to stock avaibilities). However, if the product(s) get damaged during the transit, it won't qualify for a refund and it will be the responsability of the buyer. If those damages occured outside of the transit, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. to receive a replacement. The replacement of a product is in the sole and absolute discretion of Japon Collection.

Title. The risk of loss and the title of the physical products sold on Japon Collection are transmitted from the carrier to you upon delivery. In case of any damages during the transit, please contact the carrier.

Shipping. Once the products are shipped, the international shipping times vary from 2 to 12 weeks. About the Air Mail Standard, from Japan it takes from 7 to 10 business days and DOES NOT COME with a tracking number. Registered Air Mail have the same shipping times (7 to 10 business days) but it COMES WITH a tracking number. The fastest method is Japan Post EMS with a shipping times of 3 to 5 business days and a tracking number. Again, any damages or loss occuring during the transit is the responsability of the carrier and the buyer should contact them in order to claim a refund.

Shipping (bis). When you order some physical products on Japon Collection, those products will be send to the postal address you indicated at the time of your pruchase. Please be aware that the shipping times previously mentioned may vary according to the efficiency of the local postal services and that in some cases the delivery can be done 1 to 2 months after the shipping. If you didn't reveive your package after 1 month, please email us at the address This email address is being protected from spambots. You need JavaScript enabled to view it.